Thailan Patton
Experience Architect // Problem solver since birth
Hello! I’m a Senior Manager, Experience Architect that has been working at Salesforce for a couple years. I’m a creative and optimistic thinker that loves to empower companies and others to explore their potential.
I’m a natural host that loves to cook and entertain. I also love to travel with my husband, drink coffee, and gratuitously talk about our dog, Phoebe, because she’s really hard to hate.
Projects
Demystifying Senior health
Medicare is hard. Designing a solution to help seniors easily find the solution that fits their needs.
Key Skills - Wireframing, Ideation, User Testing, Design Sprints
Always one step ahead of the customer
Helping the customer reach their final goal by anticipating their next steps. Finding ways to better use data in customer journeys.
Key Skills - Strategy, Architecting, Prototyping, Journey Mapping
Ensuring designer success
A key piece of our design platform. Building a standardized design process and making new project a cinch to start.
Key Skills - Coding, Learning, Process Building
Creating a sustainable design platform
Mutual of Omaha has complex needs. Putting the puzzle pieces together to make content creation an easy, frictionless experience.
Key Skills - Heuristic Problem Solving, Leadership, Multitasking, UI Design
Cultivating a user centered culture
Creating a framework for innovation, team building and empathy. A cross-discipline week of UX exercises and learning.
Key Skills - Team Building, Interpersonal Skills, Creative Thinking